Billing, Charges and Invoices

This section contains a collection of the most common questions relating to billing, charges and invoicing activities.

Where can I view charges and costs?

Charges and costs are available in Billing|Charges, as well as in dashboard widgets and reports

How is usage billed

Usage is billed based on assigned plans, charging units, pricing rules, and billing cycles defined in the system.

Where can I find invoices?

Invoices are available under Billing|Invoices, where you can view, download, and track invoice status

Can I download invoice details?

Yes. Invoice summaries and detailed transaction breakdowns can be downloaded for reconciliation and reporting.

Can manual billing adjustments be made?

Yes. You can filter SIMs by status, usage thresholds, assigned plans, labels, country, and account.

Are billing actions tracked

Yes. All billing-related actions are recorded in the Audit Log for transparency and traceability.